Our Privacy Commitment
At Travel Sports Equipment we know how important it is to protect your
personal information. Whether you are shopping with us online or in person we
want to make every customer experience safe and secure. In keeping with that
collection and use of personal information by Travel Sports Equipment.
Who is Travel Sports Equipment?
Travel Sports Equipment, Finners.com, Snorkelfactory.ca are divisions of
Dats Sports Inc. a London ON. Canada Based Company.
What Information does Travel Sports Equipment Collect and How is it Used?
At Travel sports Equipment, we collect two types of information: personal
information and non-personal information.
With your consent we may use your personal information for a number of different
purposes, for example to:
fulfill requests for products, services or information;
We may also collect and summarize customer information in a format that no
longer identifies the individual for statistical purposes.
provide customer services;
administer contests or promotions;
offer new products and services;
measure and improve the effectiveness of our Web Sites or our marketing
tailor our online or in-store offerings to your preferences.
Personal information typically includes your name, address, phone number, and
e-mail address. You can always choose not to provide us with any of your
personal information. However, if you make this choice we may not be able to
provide you with the product, service, or information that you requested.
Non-personal information does not identify you as an individual. For example, we
may ask you for your postal code to assist us with planning our flyer
Your Implied Consent
In some cases, your consent is implied if we ask you to provide personal
information with a stated purpose. For example, we can only deliver the product
you have purchased if you provide us with your address and phone number.
Your Express Consent
In other cases, we will ask you to give your express consent to use your
personal information to advise you of products or services that may be of
interest. You always have the opportunity to "opt out" of having your
information used for this purpose. For example, when you subscribe to the Travel
sports Equipment newsletter, we will also ask for your express consent to send
you promotional information.
Withdrawing Your Consent
If you have "opted in" or subscribed to one of our newsletters or mailing
lists, we will always provide you the opportunity to "opt out" or unsubscribe.
For example, each e-mail we send you will tell you how to decline further
Information Travel Sports Equipment Collects from You
Listed here are some examples of the ways that we collect information about you
and how we use it.
When you purchase a Travel Sports Equipment product or service, you may need
to provide us with contact and payment information (such as credit card
information) so that we can process your request. Examples where we need contact
information include delivery services, product servicing, warranty coverage, and
rebate requests. If we collect this information, we will also ask for your
consent to use this information to send you promotional information on products
Our Web Sites
While using our Web Sites, you may be asked to
voluntarily provide certain personal information (such as your name, email
address, postal address, telephone number, or credit card information). We use
this information to complete your transaction and to apply for access to certain
special features and functions of the Web Sites. If you choose not to provide
requested personal information, you will not be able to use certain features of
the Web Sites and you will not be able to engage in transactions through the Web
With any of the services on our Web Sites, we may also use your personal
information to contact and correspond with you and to respond to your inquiries.
With your consent, we may send to you, from time to time, email or other
communications regarding goods or services we believe will interest you.
All references to our Web Site in this Policy means finners.com,
travelsportsequipment.com and snorkelfactory.ca.
Sign-Up for Newsletters or Updates
Travel Sports Equipment also offers a variety of newsletters. You can choose
to subscribe by visiting our Web Sites or when shopping in our stores. To
enroll, we will collect your contact information (such as name and e-mail
address). This information will only be used to send you the newsletter.
Participate in a Contest, Promotion, or Survey
From time to time, we may run contests, promotions, or surveys. If you
participate, you may be asked for contact information as well as additional
optional survey information (for example, product preferences). Information from
contest entries will be used to contact you if you win. We may also summarize
survey information in a manner that no longer identifies the contest entrants
for analysis, but will not share personal information from entries. All contests
are subject to rules that will be available with each particular contest.
Information Travel Sports Equipment Collects Automatically
Like many other Web sites, we automatically collect certain non-personal
information regarding Web site users that does not identify you. Examples
include the Internet Protocol (IP) address of your computer, the IP address of
your Internet Service Provider, the date and time you access the Web Site, the
Internet address of the Web site from which you linked directly to the Web Site,
the operating system you are using, the sections of the Web Site you visit, the
Web Site pages read and images viewed, and the content you download from the Web
Site. This non-personal information is used for Web Site and system
administration purposes and to improve the Web Site.
The Web Site uses "cookies", a technology that installs a small amount of
information on a Web Site user's computer to permit the Web Site to recognize
future visits using that computer. Cookies enhance the convenience and use of
the Web Site. For example, the information provided through cookies is used to
recognize you as a previous user of the Web Site (so you do not have to enter
your billing information every time), to offer personalized Web page content and
information for your use, to track your activity at the Web Site, to respond to
your needs, and to otherwise facilitate your Web Site experience. You may choose
to decline cookies if your browser permits, but doing so may affect your use of
the Web Site and your ability to access certain features of the Web Site or
engage in transactions through the Web Site.
We may use non-personal information to compile tracking information reports
regarding Web Site user demographics, Web Site traffic patterns, and Web Site
purchases, and then provide those reports to advertisers and others. None of the
tracking information in the reports can be connected to the identities or other
personal information of individual users. We may also link tracking information
with personal information voluntarily provided by Web Site users. Once such a
link is made, all of the linked information is treated as personal information
and will be used and disclosed only in accordance with this Policy.
Links to Other Web Sites
Our Web Site may contain links to other Web sites or Internet resources.
When you click on one of those links you are contacting another Web site or
Internet resource. Travel sports Equipment has no responsibility or liability
for or control over those other Web sites or Internet resources or their
collection, use and disclosure of your personal information. We encourage you to
read the privacy policies of those other sites to learn how they collect and use
information about you.
Does Travel Sports Equipment Disclose the Information it Collects?
Travel Sports Equipment does not sell your personal information. However we
may share your information with third parties acting on our behalf or as
permitted or required by law.
Disclosure to Service Providers
Travel Sports Equipment may share your personal information with certain
service providers in order to provide products and services to you, to verify
and validate information, and to address customer service matters.. Examples of
service providers include credit card issuers, product service depots, warranty
providers, and delivery services. To reduce the risk of fraud or misuse of
personal information, Travel Sports Equipment may also verify your personal
information, including but not limited to your address and credit card
information, with third party service providers.
We will use reasonable efforts to ensure that your personal information is used
in a manner that is consistent with this Policy. If you do not wish us to
provide your personal information to those service providers, we may be unable
to process your transaction.
Travel Sports Equipment may disclose your information as permitted or
required to by law; for example:
to a government institution or other person or entity that has asserted its
lawful authority to obtain the information;
where we have reasonable grounds to believe the information could be useful in
the investigation of unlawful activity;
to comply with a subpoena or warrant or an order made by a court, person or
entity with jurisdiction to compel the production of information;
to comply with court rules regarding the production of records and
to our legal counsel.
How does Travel Sports Equipment Protect My Information?
The security of your personal information is a high priority for Travel
sports Equipment. We maintain appropriate safeguards and current security
standards to protect your personal information, whether recorded on paper or
captured electronically, against unauthorized access, disclosure, or misuse.
Although we cannot take responsibility for any theft, misuse, unauthorized
disclosure, loss, alteration or destruction of data by a third party, we take
reasonable precautions to prevent such unfortunate occurrences.
How Can I Verify My Information?
You can check your information to verify, update, or correct it, and to have
any obsolete information removed. If you created an account with Travel Sports
Equipment, you can access and change your online personal information or contact
us to do it for you.
You can also ask to review any of the information that we have retained, how we
have used it, and to whom we have disclosed it at any time by contacting us .
Subject to certain exceptions prescribed by law, and provided we can
authenticate your identity, you will be given reasonable access to your personal
information, and will be entitled to challenge the accuracy and completeness of
the information and to have it amended as appropriate.
You can also ask us to change your preferences regarding how we use or disclose
your information, or let us know that you do not wish to receive any further
communication from us.
When is My Information Removed?
We keep your information only as long as we need it for the products and
services you're using and for a reasonable time thereafter or to meet any legal
requirements. We have retention standards that meet these requirements. We
destroy your information when it is no longer needed, or we remove your
personally identifiable information.
You can also request that we remove your information from our records. Subject
to our requirements for continued retention of your information, for example,
for billing, audit, or warranty purposes, we will make every reasonable effort
to honour your request.
How Can I Contact Travel Sports Equipment?
Travel Sports Equipment is responsible for all personal information under its
control. Our Privacy Manager is accountable for Travel Sports Equipments
compliance with the principles described here. If you have any questions,
concerns or complaints about the privacy policies please contact us at the
Call us at: 1-877- 998- 9907
Write us at: Travel Sports Equipment
Attention: Privacy Manager
67 Wharncliffe Rd. North
London ON., N6H 2A5
If you no longer wish to be contacted regarding promotions, new product and
entertainment releases and how to make the most of the latest technology email
us your request. We will respond to your request or investigate your concern as
quickly as we can.
To accommodate changes in our service, the technology, and legal
developments, this Policy may change over time. We may add, change, or remove
portions of this Policy when we feel it is appropriate to do so. Whenever we
update this Policy we will change the date on the Policy to indicate when the
changes were made.